Shipping policy

SHIPPING POLICY

Below you will find the average delivery time for all our packages.

Processing time

  • Once an order is placed, we take 1–3 working days to process the order.
  • During weekdays this usually takes one working day, but orders placed on Friday evening or during the weekend may take a little longer.

Delivery time

  • Once your order has been processed, it will be dispatched.
  • Delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please contact our customer service team.

Placing an order

The ordering process at Ellington Leeds is designed to be simple.

  1. Go to the product page and add the product to your shopping cart by clicking the "Add to cart" button.
  2. Check that you have selected the correct variants, then click "Proceed to checkout".
  3. Enter your correct address details on the information page and confirm.
  4. Click "Continue shipping".

On the shipping page, you can review your order details. Shipping is free of charge for all orders. Click "Proceed to payment" to continue.

Payment methods

All payment options are SSL-encrypted for secure transactions. You can choose from:

  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Apple Pay
  • Google Pay
  • Sofort / Instant payment

After selecting your payment method, click "Complete Order" and follow the instructions provided by your chosen payment provider.

Shipping costs

We cover the shipping costs for every order. All products are delivered 100% free of charge, with no minimum order requirement.

Order shipping

Have you found the perfect item on our website? We aim to process and ship your order as quickly as possible.

To maintain competitive pricing, we ship orders in bulk once a minimum quantity has been reached. We appreciate your understanding and support.

Please note that, like many online stores, delays may occur during peak periods or due to external factors. We always do our best to ship your order as quickly as possible.

Need help?

If you experience any issues with your order, please contact our customer service team by email. We are happy to help you find the right solution.